The Medical Back Office

The Back Office

Patient Payments Want to offer credit card processing for patient co-pays and other payments? Would you like the ability to do so without the need for special equipment and other upfront costs? We recommend the use of PayPal for online credit card processing. PayPal accepts all major credit cards, plus online checks, without requiring your patients to set up a  account. Over the years PayPal has established a reliable and secure online credit card processing service with low merchant account fees. If you don't accept credit card payments today you probably should. Read More Accounting Medical practices are businesses and must be supported by an easy to use and fully functional accounting package in order to accurately track revenue, expenses, payroll and other financial information. Many practice management systems attempt to provide an all-in-one solution but fall short of Intuit's QuickBooks Online Edition (OE) capabilities. QuickBooks has a proven track record as the leading general purpose accounting package for small businesses and QuickBooks OE continues this tradition on the cloud. With an electronic interface to major banks, reconciliations become a simple matter of point and click. Read More Phone & Fax Telephone, fax, and related equipment purchases can be expensive monthly operating costs. Voice-Over-Internet-Protocol (VOIP) provides a proven and reliable alternative to traditional phone and fax services at a fraction of the cost. We recommend the services of  RingCentral for a unified communications solution. Our RingCentral expertise allows us to quickly help you set up your phone system, including 1-800 phone and fax numbers, with your unique welcome message, extensions, and voice mail. Not only that, but you can have one service that will redirect calls to extensions that may be located anywhere in the city, state or country. Want to send your calls to your cell phone? No problem, RingCentral provides a full-suite of reliable services at a fraction of the cost for traditional phone and fax services. Read More Medical Intranets & Extranets Although a medical office may have an internal network (Intranet), often it is only used to record and store general operating and clinical information. An intranet can also serve other purposes, such as housing a clinical knowledge management (KM) repository, and other non-clinical information (e.g. policies, procedures, HIPAA, and compliance). Google Apps makes creating and updating an Intranet a simple point and click exercise. There is no need to purchase additional software or pay for specialized training. This is a prime example of the power of enabling horizontal technologies and their ability to handle unstructured data. We help practices launch Intranets in a matter of hours. To watch a video that describes use of an Intranet for a home health organization, click here. Read More